Table of Contents

Privacy Policy – Safe and Transparent

Privacy Policy is not only a mandatory regulation, but also a core commitment of any platform to its players, and SLOTVIP is no exception. Every time you register, deposit, withdraw, or simply log in, your data is always protected with the highest standards in the industry.

Why is Privacy Policy Important?

We take the protection of your personal information very seriously. Therefore, this policy is built with three main goals in mind, all of which are aimed at ensuring that your gaming experience is safe and reliable.

Protecting your data: We are committed to protecting every piece of information you provide, from your name and email to your transaction history. All data is handled with the strictest security measures.
Compliance with the law: Operating under the supervision and licensing of PAGCOR (Philippine Amusement and Gaming Corporation), we ensure that all processes are legal and transparent. This gives you complete peace of mind when participating.
Building trust: The ultimate goal of this policy is for you to have complete trust in us. When you play here, you can focus on having fun without worrying about the safety of your personal information and assets.

It can be said that the privacy policy is our commitment that your safety and interests are always our top priority.

Information We Collect and Why

We only collect information that is truly necessary, and all data is used for the purpose of serving you better.

Personal information: Including name, email, phone number, and date of birth. This information helps us verify your identity and ensure that you are of legal age to play.
Financial information: We collect bank account or e-wallet information (such as GCash, Maya, GrabPay, and USDT) to process your deposits and withdrawals quickly and accurately.
Activity data: Including login history, games you participate in, and transaction history. This data helps us improve your experience, while protecting your account from unusual activities.

We are committed to not collecting any information that is beyond what is necessary. All your data is kept absolutely confidential, allowing you to enjoy your entertainment with peace of mind.

How We Use Your Information

The information you provide does not stay in the system, but is used to bring you the smoothest and safest experience. Specifically:

Account Verification and Transactions

Your information helps us verify your identity and age, ensuring that every SLOTVIP member is 18 years old and owns a genuine account. This not only complies with legal regulations but also protects you from fraud risks.

In addition, your data is an important factor in processing all deposits/withdrawals via bank, e-wallet, or USDT quickly and accurately to the last cent.

Personalize Your Experience

We use your activity information to make the most suitable suggestions. From introducing your favorite games to exclusive promotions, our goal is to make every time you return to our platform feel special and friendly.

Fast Support and Compliance

When you contact our customer service team, the information available will help us identify and resolve your problem faster. At the same time, certain data is stored to meet the requirements of PAGCOR and Philippine law, ensuring that all our activities are always transparent and legal, giving you absolute peace of mind.

Data Security Measures

Security is vital to an online casino platform, and here, we consider it a top priority. To keep your information and assets safe, the system is applying multiple layers of protection:

256-bit SSL encryption: All data and transactions are encrypted, similar to banking security standards, to prevent leaks or unauthorized access.
Two-factor authentication (2FA): Each time you log in, you can enable an additional layer of security via phone/email to ensure that only you can access your account.
Continuous monitoring system: Unusual transactions and activities will be detected immediately by the system, helping to prevent fraud or account hacking.
Player responsibility: Along with technology, you should also keep your password confidential, avoid sharing your account, and regularly update your security information.

Combining cutting-edge technology and personal responsibility, we deliver a fair, safe, and transparent gaming environment.

Information Sharing & Third Parties

You can rest assured, because SLOTVIP never sells or shares your data to any third party for commercial purposes. Your information is only used in some cases that are really necessary, all to protect and serve you better.

Legal or PAGCOR requirements: If there is a request from a regulatory agency or law, we will provide data in accordance with regulations, transparently, and limited to the required scope.
Payment partners: When you use bank, GCash, Maya, GrabPay, or USDT, transaction data will be shared with processing partners to complete the transaction.
Player rights protection: In case of suspected fraud or unauthorized access, some information may be checked to ensure your safety.

Other than these cases, all personal and financial data is kept confidential in our system, and no one can violate it.

Player Rights and Responsibilities

We believe that protecting personal information is a shared responsibility. Not only do you have a right to be protected, but you also have an active role in keeping your account safe.

What Rights Do You Have?

You are in complete control of your data on the platform, and we give you the following rights:

Access and update information: You can view and edit your personal information at any time you want.
Request data deletion: If necessary, you have the right to submit a request to permanently delete your personal data from the system.
Opt out of advertising: You have the right to opt out of receiving advertising notifications or promotional emails if you do not want to.
Account control: You can request to temporarily lock or permanently close your account through our customer support team.

What Are Your Responsibilities?

To ensure your account is always secure, you also need to keep a few things in mind:

Secure your login information: Always keep your password secret and do not share your login information with anyone.
Use trusted devices: Avoid logging in from public computers and make sure your device has security software.
Be extra vigilant: Contact our Customer Care team immediately if you detect any unusual logins or transactions.
Follow security guidelines: Use strong passwords and enable 2FA (two-factor authentication) to maximize your account protection.

Violations of Policy and Actions

We take our responsibility to maintain a healthy gaming environment seriously and expect you to do the same. Here are some common violations and how we handle them:

Incorrect information: If you register with fake information or information that does not match your ID, your account may be locked while we verify it.
Duplicate accounts: Creating multiple accounts to abuse promotions is a violation. If detected, all related rewards will be canceled immediately.
In-game cheating: Includes behaviors such as “collusion” (colluding with other players to gain an advantage), bonus abuse, or system interference. If detected, we reserve the right to temporarily lock or disable your account for investigation.

In some cases, to ensure absolute safety, we may ask you to provide additional identification documents (KYC) to verify your identity.

To protect your rights, remember that this policy is always updated. You should check regularly to understand the latest changes and play the game in the safest way.

Conclusion

SLOTVIP‘s privacy policy is built around four main pillars, including collection, use, security, and finally, player rights. Every data you provide is processed transparently, securely encrypted, and only serves a fair and legal gaming experience.

We are committed to fully complying with PAGCOR standards, combining advanced security technology and a 24/7 support team to protect players in all situations.